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Claim support

Filing a claim, step by step

We are here to help you through every step of the claims process. If a loss has occurred, call us right away and we will handle the carrier for you.

Emergency claims line

Available during business hours. Leave a message after hours and we will return your call first thing the next morning.

(901) 592-3515 elijahhawk@crowningpoint.biz

The process

  1. 1. Contact us right away

    Call (901) 592-3515 as soon as a loss occurs. We will guide you on next steps and confirm which carrier holds the policy.

  2. 2. Gather your details

    Have the policyholder's name, policy number (if known), date of death, and a copy of the death certificate ready.

  3. 3. We file with the carrier

    We submit the claim to the issuing carrier on your behalf and track it through to a decision.

  4. 4. Carrier reviews

    The carrier verifies the claim. Most life insurance claims are paid within 10 to 30 days once all documents are received.

  5. 5. Benefit paid

    The death benefit is paid to the named beneficiary, typically by check or direct deposit.

You do not have to navigate the carrier alone. As your independent broker, we follow up on your claim, confirm documents were received, and help resolve delays. There is no charge for this service.

Crowning Point Capital is an independent life insurance agency. Policies are issued by the insuring carrier, and the carrier makes the final claim decision. We assist with filing and follow-up but do not determine claim outcomes.

POLICYPORTAL

Elijah Joshua Hawkins, Independent Life Broker. Securing the financial legacy of working families and the people who count on you.

(901) 592-3515elijahhawk@crowningpoint.biz

Requests

Company

Crowning Point Capital is an independent life insurance agency. Policies are issued by the insuring carrier. Coverage, eligibility, premiums and policy terms vary by product, carrier and state. Submitting a request is an inquiry only; it does not apply for or start insurance coverage.

Indexed universal life is life insurance, not an investment. Cash value is not guaranteed; policy charges continue regardless of index performance, and an index-crediting floor does not guarantee cash value. Policies must be properly funded to stay in force. Loans accrue interest and, with withdrawals, can reduce benefits and create lapse or tax consequences.

Living-benefit riders, where available, require a qualifying event. Eligibility, waiting periods, discounts and restrictions vary by carrier and state. Accelerated payments reduce the remaining death benefit and may have tax or public-benefit consequences.

Whole life guarantees depend on the policy and are backed by the claims-paying ability of the issuing insurer. Coverage remains in force when required premiums are paid. Exclusions apply.

Some final expense policies include a graded or modified benefit period during which the full death benefit is not payable. Final expense insurance does not prepay a funeral, and benefits may not cover all expenses.

Policy reviews are free with no obligation to purchase or change coverage. A review may confirm your current coverage still fits. Savings or improved coverage are not guaranteed. Crowning Point Capital is not the service department for your current insurer.

“Tradesman” is an audience label; it does not indicate a special insurance contract or any union, employer or government affiliation.

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